Exploring the Role of a Sales Associate: Cruise Retail

Connecting Passion with Opportunity

PEOPLCONQUEST RH, a leading HR recruitment company, is seeking dynamic individuals for our esteemed clients operating across various cruise lines. Are you a retail enthusiast with a knack for sales and a passion for offering exceptional guest experiences in the hospitality and retail industry? Dive into this retail sales associate opportunity and set sail on a career full of excitement and growth.

Talent Profile

Experience & Qualifications

• 1+ years of retail or hospitality experience, particularly in luxury guest service.
• Proven sales track record, driving performance through business development, including successful product launches and event management.
• High school diploma minimum; additional studies in retail or hospitality preferred.

Skills & Abilities

• Multicultural awareness, displaying respect and understanding for others.
• Ability to thrive in a dynamic, fast-paced retail environment, maintaining composure during high-stress situations.
• Strong product knowledge retention and a positive attitude to lead by example.
• Openness to innovation and new ideas, coupled with exceptional organizational and teamwork skills.
• Exceptional guest relations expertise, crafting unique and memorable experiences for patrons.
• Dedication to upholding integrity and professional standards, with proficiency in Microsoft applications and POS software.

Success Measures

• Aligning behaviors with client standards to achieve guest service ratings.
• Generating positive guest feedback and meeting personal sales targets.
• Driving leads in jewelry sales and maintaining visual compliance and asset protection standards.

Key Competencies and Characteristics

• Customer Focus: Prioritizing guest satisfaction and service.
• Cross-Cultural Agility: Embracing diverse cultures and perspectives.
• Business Acumen: Understanding retail operations and sales strategies.
• Enthusiastic and Outgoing: Radiating positivity and enthusiasm.
• Drive for Results: Pursuing success and exceeding goals.
• Relationship Management: Building rapport with patrons and team members.
• Team Player: Collaborating effectively within a diverse team.

Non-Negotiables

Requirements

• Minimum age of 21 years.
• Capability to travel and reside/work on a ship for 6-month contracts.
• Availability to work seven days a week, up to 77 hours.
• Possession of a valid passport and, if possible, a seaman book copy.
• Physical ability to stand for extended periods, participate in safety drills, and lift merchandise up to 55 lbs with appropriate safety equipment.
• Proficient English communication skills (reading, writing, speaking).

Seizing the Opportunity

This role offers a unique chance to blend retail expertise with a captivating cruise line experience. Join a vibrant team, turning passion into performance, and embark on a career filled with exciting challenges and rewarding accomplishments. Apply now to set sail on an adventure where retail meets the high seas.

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